Terms and Conditions

1. Introduction

Welcome to Nama Basket. By accessing or using our website or services, you agree to comply with these terms and conditions. If you do not agree, please refrain from using our services.

2.Products and Services

We offer a variety of grocery items, including fresh produce, packaged foods, beverages, and household essentials.

Product images are for illustration purposes and may vary slightly in appearance.

Product availability may change without prior notice based on stock levels.

3.Orders and Payments

All orders are subject to acceptance and availability of the products.

Payments must be made in full at the time of order placement.

Prices listed are inclusive of applicable taxes unless stated otherwise. Delivery charges are calculated based on distance.

4.Shipping and Delivery

Delivery timelines are estimates and may vary depending on location, stock, and unforeseen circumstances.

Please ensure the provided shipping address is accurate to avoid delays or misdeliveries.

Nama Basket is not liable for delivery delays caused by third-party courier services.

5.Returns and Refunds

Returns are accepted only for damaged, expired, or missing products within 24 hours of delivery.

Products must be returned in their original condition and packaging for a refund or replacement.

Refunds will be processed within 7-10 business days after approval. Refunds will be issued through the original payment method or as store credits.

6.Product Quality and Inspection

Customers are required to inspect products immediately upon delivery.

Any issues related to damages, expired goods, or missing items must be reported to the delivery person or customer support at the time of delivery.

7.Use of Website

You may not misuse our website by introducing viruses, hacking, or spamming.

All content, including text, images, and logos, on the website is owned by Nama Basket and cannot be reproduced without written permission.

8.Privacy Policy

We collect and use personal data in accordance with our Privacy Policy to process orders and provide a personalized experience.

By using our website, you consent to the collection and use of your data as outlined in the Privacy Policy.

9.Limitation of Liability

Nama Basket is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

We are not responsible for any damages caused by misuse of products after delivery.

10.Changes to Terms

Nama Basket reserves the right to modify these terms and conditions at any time.

Any changes will be posted on this page with an updated date, and your continued use of the site will constitute acceptance of those changes.

For any questions or concerns, please contact us at:

Email: [email protected]

Phone: +91 6385691347